At AdsPilot AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, password, company name
- Payment Information: Billing details (processed securely by Stripe)
- Campaign Data: Website URLs, business information, target locations, budget preferences
- Communications: Support tickets, emails, feedback
Information Collected Automatically
- Usage Data: Features used, time spent, clicks, interactions
- Device Information: IP address, browser type, operating system
- Cookies: Session cookies, analytics cookies, preference cookies
Google Ads Data
When you connect your Google Ads account, we access campaign performance data, keyword information, and ad metrics. This data is used solely to provide our AI optimization services.
2. How We Use Your Information
- Provide and maintain our service
- Generate AI-powered campaign recommendations
- Process payments and send billing notifications
- Send service updates and marketing communications (with consent)
- Improve our AI models and platform features
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Stripe (payments), Google Cloud Platform (hosting), SendGrid (emails)
- Google: Via Google Ads API to manage your campaigns
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
4. Your Rights (GDPR Compliance)
If you're in the EU/EEA, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we use your data
- Portability: Receive your data in a portable format
- Object: Object to certain processing activities
- Withdraw Consent: Opt out of marketing communications
To exercise these rights, contact us at privacy@adspilotai.com
5. Data Security
We implement industry-standard security measures including:
- 256-bit SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication for accounts
- SOC 2 Type II compliance (in progress)
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 90 days for backup and legal purposes.
7. Cookies and Tracking
We use cookies for:
- Essential Cookies: Required for service functionality
- Analytics Cookies: Understand usage patterns (Google Analytics)
- Preference Cookies: Remember your settings
You can control cookies through your browser settings. Note that disabling essential cookies may affect functionality.
8. Third-Party Services
Our service integrates with:
- Google Ads API: Subject to Google's privacy policy
- Stripe: Payment processing (PCI DSS compliant)
- Firebase: Authentication services
9. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect information from minors. If you believe we have collected data from a child, contact us immediately.
10. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate safeguards through Standard Contractual Clauses (SCCs) approved by the EU Commission.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or dashboard notification. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related questions or concerns: